Brisbane International Airport, Queensland, Australia.
In 1992 Australia's Federal Airports Authority were authorised to proceed with the planning and development of a new International Terminal. To supplement their own in-house experts a wide range of airport consultants were engaged from all over the world. Talbot Consultants International Inc., under Richard Talbot, was retained as the consultants for the retail and other revenue components. Our work included a series of workshops in Brisbane to critique the preliminary terminal plan and to develop other more viable options that would maximize the retail and other revenues. Our recommendations resulted in a very different solution to those originally proposed and were eventually accepted virtually unchanged. Brisbane International recently opened to great customer and industry acclaim. Initial operating results indicate that the retail and food & beverage components are significantly ahead of our projections.